Backups include full cPanel local managed backups stored on a separate drive to the main server.

Cloud Standard managed backups include nightly backups stored for 21 days and weekly backups stored for 8 weeks. [Max storage @60GB]

We recommend Microsoft 365, Exchange or Google Workspace; these are professional solutions for email and all offer inclusive support. For small customers without an existing email configuration we can set up POP email for you to download to your Mac, Outlook account or Gmail.

Regular website maintenance and updates included.

Additional 3 hour support per year per customer for bug fixes and other web errors / phone or email.

Yes, that’s right! Unlike other hosts we do include website error support. The hours for each package are given directly in relation to regular needs.

For full details of what is and is not covered by our error support, please refer to our Hosting and Support FAQs and our T&Cs.

+ Remote managed backups x 1 per week for 8 week retention – add $15 per month

+ Remote backup download – add $15 per download per month (up to 1GB), provide link on export for you to download and retain for as long as you wish.

+ Enhanced SPAM filtering - We have partnered with SPAM Experts to provide enhanced filtering at a cost of only $10 per month or $100 annually per domain (up to 1000 mailboxes). The best way to stay professionally SPAM free for you and your clients/customers.

+ Uptime Monitoring - $5 per month.
Uptime checks 24/7, ensuring any downtime on your site is quickly picked up.

+ Site SEO integration for WordPress - $30 / month
Website & inline SEO and dynamic keyword integration, checks, and maintenance.

+ Professional WordFence Security - @ US$120 per year (purchased upfront)
Additional professional protection for website malware and hacks. Highly recommended.